Intern – IT Training Opportunity at Beacon Building Products

Intern – IT Training Opportunity at Beacon Building Products

About Beacon Building Products

Beacon Building Products is a leading provider of exterior and interior building products, serving residential and commercial contractors, as well as builders across North America. With a strong commitment to innovation and customer service, they strive to be the preferred partner for construction professionals.

Job Overview

The IT Training Intern will play a vital role in delivering training content and maintaining documentation for IT software programs utilized by Beacon employees. Responsibilities include conducting live training sessions, updating instructional materials, creating demonstration videos, and providing support to the IT Training Team. This position reports directly to the IT Training Manager, ERP.

Responsibilities

  1. Deliver software training and assistance remotely.
  2. Edit end-user documentation and reference manuals.
  3. Maintain attendance records and tracking documents for training sessions.
  4. Record training videos for ERP System and other software programs.
  5. Learn new IT programs, company processes, and training technology tools.

Qualifications

  • Excellent communication and problem-solving skills, both written and verbal, are required.
  • Strong attention to detail, document writing, and proofreading skills are necessary.
  • Proficiency with Microsoft applications (Word, Excel, Outlook, and PowerPoint) is required.
  • Experience with e-learning design, training programs, and video creation is preferred.
  • Proficient problem-solving skills, efficient time management, and project prioritization are essential.
  • Experience delivering training in-person or remotely is preferred.
  • Proficient experience creating training videos and e-learning courses is preferred.
  • Experience with TechSmith Camtasia, Adobe Connect, & Microsoft SharePoint (or equivalent) is preferred.

Join Beacon Building Products for an enriching internship experience in IT Training. Apply now and become a part of their dynamic team!

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