Cambridge, UK
Permanent | Full-time, Part-time, Flexible working
£24,071 to £25,674 a year per annum pro rata
About Cambridge University Hospitals NHS Foundation Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust, home to Addenbrooke’s Hospital and the Rosie Hospital, is a pretty big deal. With a team of over 13,000 and more than 1100 beds, they’re dedicated to providing top-notch care. Their focus? Their patients, staff, and partners. They’ve even been recognized for providing ‘outstanding’ care and rated ‘Good’ overall by the Care Quality Commission – pretty impressive, right? At CUH, the values of Together – Safe, Kind, Excellent guide everything they do. Whether you’re local or coming from further afield for specialist care, CUH is here to provide exceptional healthcare.
CUH is a champion of diversity and inclusion. They believe in creating a space where everyone feels comfortable being themselves. CUH truly values its employees’ different backgrounds and experiences, fostering an inclusive workplace where everyone can reach their full potential. They aim to have a team that reflects the varied community they serve, so they welcome applications from all walks of life.
Job Details
About the Role
Looking for a role where you can truly make a difference? CUH is searching for a well-organized and proactive Community Glaucoma Coordinator to join their amazing Ophthalmology Glaucoma Team. Think you could be the one? In this role, you will be the friendly face of the Glaucoma Clinics at the ARU centre in Cambridge. You will be managing the reception desk, ensuring all patients feel welcomed and cared for. From registration to booking appointments, you’ll be instrumental in ensuring the smooth running of the clinics and helping CUH maintain its outstanding patient care.
Key Responsibilities
- Proactively manage the reception desk at Glaucoma Clinics held at the ARU centre in Cambridge.
- Register and book appointments for all eligible Community Glaucoma patients, following Trust Policies, Procedures, and National targets. Your efficiency will be key to maintaining the clinic’s flow and ensuring patients receive timely care.
- Handle administrative tasks related to the Glaucoma clinics held in the community clinic. Your attention to detail and organizational skills will help keep everything running smoothly.
- Liaise confidently with staff at all levels, contributing to the team’s collaborative spirit.
Benefits – Why CUH?
- Development Opportunities: Grow your career with CUH’s supportive environment.
- On-site Perks: Enjoy leisure facilities, a shopping concourse, and day nurseries – all right there!
- Easy Commute: Take advantage of reduced-cost Stagecoach bus travel, free Park and Ride, and subsidized on-site parking.
- 24/7 Food: Access affordable hot food around the clock.
- Relax and Recharge: Unwind in the dedicated staff break spaces with free tea and coffee.
- Work-Life Balance: CUH offers flexible working arrangements including part-time, job-share, term-time work, and flexible start/finish times.
Requirements
Are you passionate about providing exceptional patient care? CUH is looking for someone with excellent communication and organizational skills who thrives in a busy environment. Whether you’re building your career or have years of experience, your dedication to providing compassionate care makes you an ideal fit for this role.
- Qualifications: 3 GCSEs (or equivalent) including Maths and English (Grade C or above).
- Experience: Experience working in a busy office or reception role, prioritizing tasks, working within guidelines, using Microsoft Office, and working as part of a team.
- Knowledge: Strong data entry and keyboard skills, understanding of confidentiality and medical terminology, and excellent oral and written communication skills.
- Skills: Flexible and adaptable, able to work under pressure, good communication skills (telephone, email, face-to-face), excellent organizational skills, ability to meet deadlines, and a willingness to learn new skills.
- Additional Requirements: A commitment to upholding the Trust values of safe, kind, and excellent care.
Previous experience in an NHS setting, call handling, or dealing with difficult situations is a plus, but not essential.
Salary Details
Band 3: £24,071 to £25,674 per year, pro rata.
Disclosure and Barring Service Check
This position requires a Disclosure and Barring Service check.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
Equal Opportunity Statement
CUH is committed to promoting a diverse and inclusive community. They welcome applications from all individuals regardless of age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion, belief, marriage and civil partnership status, pregnancy and maternity status, or socioeconomic background.
Employer Details
Company Name: Cambridge University Hospital NHS Foundation Trust
Address: Addenbrookes Hospital, Hills Road, Cambridge, CB2 0QQ
Website: https://www.cuh.nhs.uk
Contact: Carolyn Falconer (Directorate Support Manager) – carolyn.falconer@nhs.net / 01223216394
Reference Number
180-D-246109-RE
Application Process
Ready to make a positive impact on patients’ lives? Apply now to begin a rewarding career with a supportive team!
